1. Introduction

Laddsworth Uniform Shop ("we", "us", or "our"), operated directly by Laddsworth Primary School, is committed to protecting your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) in South Africa. This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our Zoho Commerce online store.

2. Personal Information Collected

We collect only necessary information, including:

 : Name, contact details (email, phone, delivery address).

 : Child's name, grade, and classroom (for classroom delivery or in-store collection).

 : Email address (if you sign up for our newsletter via Mailchimp).

 : Payment details (processed securely via Paystack; we do not store card information).

No additional tracking occurs beyond essential order fulfilment and newsletter management. We do not use cookies for advertising or advanced analytics.

3. Purpose of Collection

Personal information is used solely to:

 : Process and fulfil orders (in-store collection or classroom delivery).

  : Communicate order confirmations, updates, and support.

 : Send newsletters (only with your consent via Mailchimp signup; you can unsubscribe at any time).

 : Comply with legal obligations (e.g., tax records).

4. Sharing of Information

We share information only with:

 : Zoho Commerce and Zoho Inventory (for platform and stock management).

 : Paystack (for secure payments).

 : Mailchimp (for newsletter distribution, under a POPIA-compliant agreement).

No information is shared for marketing with other third parties or for advertising purposes.

5. Security

We implement reasonable technical and organisational measures to protect data against unauthorised access, loss, or breach. Payments are handled via Paystack's secure gateway.

6. Your Rights

Under POPIA, you may:

 : Access, correct, or delete your information.

 : Object to processing, withdraw consent (e.g., unsubscribe from newsletters), or request data portability.

 : Lodge a complaint with the Information Regulator.

For enquiries or requests, contact uniforms@laddsworth.co.za.

7. Retention

Information is retained only as long as necessary for order fulfilment, newsletter purposes (until unsubscribed), and legal requirements (e.g., 5 years for financial records).

8. Changes

We may update this policy; changes will be posted on the site.